Last updated: September 13, 2026
1. Introduction
NOVISHI respects your privacy. This Privacy Policy explains what information may be collected when you visit our website, place an order or contact our support team, and how that information may be used.
2. Information You Provide
Depending on how you use our store, we may receive information such as:
- Your name.
- Email address.
- Phone number when provided.
- Shipping and delivery information.
- Order details, including products, quantities and selected options.
- Information you provide when contacting customer support.
3. Payment Information
Payments are processed by our third-party payment provider. NOVISHI does not intentionally store your complete payment card number on its own servers.
Payment providers may process payment information according to their own privacy policies and security requirements.
4. How We Use Information
Information may be used to:
- Process and fulfill orders.
- Arrange delivery.
- Provide customer support.
- Send order-related communications.
- Prevent fraud and abuse.
- Maintain and improve our website.
- Understand general website usage and performance.
5. Live Visitor Analytics
NOVISHI uses a live visitor system to understand how many people are currently using the website and which stage of the shopping experience they are in.
The system may use a randomly generated visitor identifier stored in your browser's local storage. This identifier is used to distinguish one browser session from another for visitor counting purposes.
We may also use the visitor's IP address temporarily to determine an approximate country for aggregated visitor statistics. The IP address is not intentionally stored as part of the visitor analytics database.
6. Cookies and Local Storage
Our website may use browser technologies such as local storage to remember certain website state and preferences, including a visitor identifier used for analytics.
Your browser may allow you to control or clear locally stored information through its settings.
7. Third-Party Services
We may rely on third-party services for functions such as payment processing, email delivery, analytics, hosting or security.
These providers may process information necessary to perform their services and may have their own privacy policies.
8. Data Security
We use reasonable technical and organizational measures intended to protect information from unauthorized access, alteration, disclosure or destruction.
However, no method of transmitting or storing information can be guaranteed to be completely secure.
9. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud and complying with applicable legal obligations.
10. Your Privacy Rights
Depending on where you live, you may have rights concerning your personal information, including rights to access, correct, delete or restrict certain processing.
To make a privacy-related request, contact us at support@novishi.com. We may need to verify your request before taking action.
11. Children's Privacy
Our website is not intentionally directed toward children who are not legally able to make purchases. We do not knowingly request personal information from children for independent purchases.
12. International Visitors
If you access NOVISHI from a different country, your information may be processed in countries where our service providers operate. Applicable privacy protections may vary by jurisdiction.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page together with an updated revision date.